Author Credentials
Yashni Kander
MHlthAdmin&Leadership, BN, RN
Nurse Navigator Aboriginal and Torres Strait Islander and Multicultural Health RBWH
Tania Davidovic
Diploma Health Science, RN
Clinical Nurse Gastroenterology Department RBWH
Geoffrey Binge
BEd
Cultural Capability Officer, RBWH
Patricia Kennedy
BTeach (Adult&Vocational)
Team Leader – Indigenous Hospital Liaison Service, RBWH
King Law
MInf Tech
Perioperative Services Data Manager, RBWH
Abstract
Our facility had no specific admission pathway to support the admission of Aboriginal and Torres Strait Islander patients for planned gastroenterology procedures. The project aimed to decrease failure-to-attend rates with a health and wellness check that uses a yarning approach to support patients’ social and emotional well-being. The program was adapted from a previous model in surgical services that had significantly reduced non-attendance and cancellations. Results from the three-month pilot showed a decrease in non-attendance from 6.6 to 4.1 per cent, underscoring the effectiveness of the approach and benefit to Aboriginal and Torres Strait Islander peoples by improving their access to tertiary health services.
Recommended Citation
Kander, Yashni; Davidovic, Tania; Binge, Geoffrey; Kennedy, Patricia; and Law, King
(2024)
"Improving access to quaternary and tertiary health services for Aboriginal and Torres Strait Islander patients by addressing their social, emotional and spiritual wellbeing,"
Journal of Perioperative Nursing: Vol. 37
:
Iss.
3
, Article 7.
Available at: https://doi.org/10.26550/2209-1092.1324
RBWH Health and Wellness Check Report GE Department Graphs
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